Payments and Fraud Officer

WISEBITS, an International Group of IT companies, is seeking to hire a Payments and Fraud Officer to join the Finance and Risk Department of the group at its modern Limassol office. This is a great opportunity to join a large corporation and a dynamic, young team of professionals.

The candidate must have an EU work permit.

Main Duties and Responsibilities:

  • Monitor our automated fraud system and review suspicious users
  • Verification of suspicious users
  • Proactively review, monitor, and investigate fraud reports, alerts and logs to identity suspicious users and fraudulent transactions
  • Chargeback handling, review and representation
  • Investigate and suggest required actions to prevent fraudulent transactions
  • Customer support for payments and fraud-related issues
  • Liaise with customers, vendors and other counterparties as necessary
  • Liaise internally with other departments for finance and risk matters
  • General assistance to the Finance and Risk Department
  • Rotating 24/7 Shifts

 

Candidate Profile

  • University degree in Accounting/Economics/Math or related field
  • Work experience of at least 6 months in a similar role is preferred
  • Critical Thinker with Fast Decision-Making ability is crucial
  • Experience with payment processing and usage of different payment systems will be considered an advantage
  • Proficient in Excel and comfortable with technology and multiple software/platforms
  • Excellent attention to detail
  • A proactive work approach i.e. problem solving, finding better ways to complete tasks
  • Able to work legally in Cyprus without the need to obtain a work permit
  • Fluency in English is a must, additional languages are advantageous
  • Must be available for occasional work at nights and/or weekends (rotating shifts)

 

Benefits

  • Competitive salary based on qualifications and experience
  • Full medical insurance for you and your family
  • Free daily lunch and unlimited access to drinks and snacks
  • Mobile phone allowance and free Gym membership
  • Children school tuition fees subsidy
  • No dress code

 

Payments and Fraud Officer
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